Gavin Dukes is an experienced mechanic and an auto-electrics and diagnostics expert who ran a mobile service until 2013 when he and his wife took on premises in St Austell.
This was just an empty shell back then which has transformed into a busy, modern and spacious workshop to provide customers from all over Cornwall and beyond with expert servicing, repairs and maintenance.
The team here at Dukes AutoTech, St Austell, possess a wealth of knowledge and expertise. Gavin is fully qualified and has over 25 years’ experience in the automotive repair business; between them, Gavin and our team of qualified technicians have over 75 years’ experience in the motor trade. Furthermore, Kerry has a degree in Engineering and a background in business management and customer service, so while she manages the front of house and marketing for the garage, she is not afraid to get her hands dirty.
The team all have their own areas of expertise and a wide range of skillsets, meaning that whatever the needs of your vehicle, we will be able to help. We train our team extensively on via Our Virtual Academy, a specialist Automotive training provider, so we are all always up to date with the latest training and technology.
Dukes AutoTech treat all our customers with respect and courtesy and in a professional manner, making sure they understand what needs doing to their car and why and how much it will cost. We charge very fair prices for a level of service and expertise that is difficult to find anywhere else.
The range of services we provide is extensive; no job is too big or too small and no vehicle is too new or too old. We service vehicles both in and out of their manufacturer’s warranty, we can replace a bulb or rebuild an engine. Dukes AutoTech often work on cars that have been to other garages in St Austell unable to diagnose or fix the problem, which is a source of great pride for us.
Dukes AutoTech are proud to have been big winners at the Motor Ombudsman Garage Star Awards, scooping not only the win for the West, but also the overall National Award.
Dukes AutoTech are the only garage in Cornwall to have total commitment to zero waste to landfill and we would like to reassure all our customers, new and old, that we take cleanliness and sanitation very seriously.
Gavin and Kerry created the Dukes AutoTech workshop on Greensplat Road from an empty shell in 2013 and we’re proud of what we have achieved since then, not least of our total commitment to zero waste to landfill. We work closely with Slicker Recycling to ensure that nothing we discard, whether it’s a teabag, used disposable gloves or a defunct sparkplug, ever contributes to landfill. We are the only garage in Cornwall with such a commitment to this increasingly important cause and hold a Certificate of Responsible Waste Management.
Dukes AutoTech would like our customers to feel reassured that their vehicles will be sanitised fully after we have completed work on them. In addition, our offices are sanitised every evening using Vardar Dual-Action Sanitiser and De-odouriser Foggers, as well as every vehicle we work on. We are also using disposable gloves, seat covers and floor mats.
As a member of the highly respected Servicesure national network of independent garages, all our work – parts and labour – is covered by their exceptional National Warranty, meaning you are covered even if you’re on holiday at the other end of the UK. Simply take your car to a local Servicesure garage there and our warranty conditions will be met by them, no quibble. We are also a Brembo Brakes centre and a Yuasa Battery Centre, giving us access to some of the best parts in the world.
We really are a cut above the rest and we’d love to prove it to you. Call us on 01726 337171 to find out more or contact us online.